Shipping, Pick-Up & Book Availability Information
As of Saturday, June 13, we are offering in-store shopping. Please note the following when you come to shop with us:
-You must wear a mask at all times while inside the store
-Please keep social distance between you and other customers and our staff
-There are sanitized baskets for your use upon entrance. If there are no baskets available, please wait outside on the sidewalk for a customer to leave.
-Help yourself to hand sanitizer when you come in and as you are shopping
-Please use our 'quarantine carts' for the touched items you don't wish to purchase
As of Monday, May 25, we are now able to offer curbside pick-up! Some things to note:
-Please allow 1-2 days for processing.
-We will notify you when your order is ready for pick-up after you've placed it. The most efficient way to place an order is on our website. We will work to process orders as quickly as possible as they come in.
-Curbside pick-up is available every day between 8 AM and 9 PM. Our in-store booksellers are happy to assist you! Please provide your order number and last name to the bookseller at the front desk when you arrive.
-Please wear a mask, and respect social distancing guidelines!
If you select ground shipping, your order will ship out via FedEx ground. If you are shipping to a PO Box, we will use USPS priority mail. This shipping option generally takes 2-4 days to arrive.
Media Mail Shipping
We are only able to send books via media mail. Puzzles, games, and gifts are not eligible. Media mail ships via USPS and generally takes 2-7 days to arrive.
Book Availability Statuses
Our website has some bookstore jargon. Here is a guide to what the book statuses mean.
On Our Shelves Now
These are books that we currently have in store. Please note that sometimes our inventory can be off, and a book we are supposed to have in the store is no longer there. We will contact you if this is the case!
Available to Ship from Distributor's Warehouse
These are books that we do not currently have in the store, but that we are easily able to get from our distributor.
Backordered - Subject to Availability
Books listed with this status are not currently in store, and are not currently in stock at our distributor's warehouse. Sometimes that means that the distributor is due to receive more copies within a day or two, and other times, they are not due to receive them at all (and everything in between). If you order a book with this status, we will contact you to let you know what the case is. If a book is out of stock indefinitely, we will cancel it off the order and notify you of the change.
Coming Soon - Available for Pre-Order Now
We love getting pre-orders! These are books that are not out yet, but you are able to pre-order on our website. We will let you know the on-sale date for the book in our confirmation to you.
Special Order - Subject to Availability (Email or call for price)
These books are not currently on hand at our distributor but are believed to be available from the publisher, or from other sources. We will investigate and let you know whether or not we are able to source them.
Hard to Find (Email or call for price)
These books are believed to be out of stock indefinitely at all sources. More copies may or may not be printed in the future. We will investigate and let you know whether or not we are able to source them.
If you have any questions, please feel free to email us or call us (617) 267-8688